For jam removal instructions specific to your printer, please refer to the User’s Guide. If the printer has any extra trays drawer options installed, lift the duplex unit up off them too. Paper is jammed in the path area in front of the duplex option. After removing the paper from the duplex unit, the printer may alert you to other paper jammed elsewhere in the printer. The paper will not jam until it reaches the duplex option. There may be more than one sheet of paper jammed in the duplex unit. Solution If your printer is posting a Duplex Paper Jam error, do the following:

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Lexmark T620

Check carefully for any jammed or crumpled sheets of paper. Make sure the cover is fully closed. Make sure it snaps fully into place.

To remove the duplex option: Then the two sheets will separate at the duplex option’s reverse point. You should hear it snap into place.

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Look into the duplex unit. Did this document help solve your problem? If paper continues to jam after you have checked all of the above or if you cannot locate any paper when the jam occurs, the duplex unit may require service. Lift the printer up off the duplex option. If your printer is posting a Duplex Paper Jam error, do the following: Paper is jammed inside the duplwx option.

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Paper is jammed in the path area in front of the duplex option. There may be more than one sheet of paper jammed in the duplex unit.

Once you have removed all the paper from the front and back areas of the duplex unit and the printer, try printing again. Power off the printer.

Lexmark T Duplex Cassette Assembly (OEM) Sheets

The paper will not jam until it reaches the duplex option. For jam removal instructions g620 to duplec printer, please refer to the User’s Guide. Solution If your printer is posting a Duplex Paper Jam error, do the following: The diagram on the right also shows how a sheet of paper can be jammed up inside the duplex option. If the printer has any extra trays drawer options installed, lift the duplex unit up off them too. Proper paper loading techniques may help prevent these paper jams.

You can press in on the button shown in the diagram below to pop this door open. Once you have removed all paper from the back of the duplex unit, close the rear duplex cover.

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The printer can still use the optional trays without a duplex unit installed. Sit the printer back down in its place. Remove any and all sheets of paper you find lexmwrk in the unit.

If there is an extra tray drawer installed on the printer, sit the printer xuplex down on top of the tray 2 drawer. Look inside the duplex option.

First, open up the rear access door of the duplex option. Remove any paper you find jammed in the back area of the duplex option, following these instructions: If you can’t see any paper jammed in the back area of the duplex unit, remove the front access tray to the duplex option.

Please enter the email address you would like to send a copy of this page to. After removing the paper from the duplex unit, the printer may alert you to other paper jammed elsewhere in the printer.