Are you an end user or business customer? The box does show signs of wear and water stains, but the product inside the box is in perfect condition. If you are experiencing issues on Mac OS X, either with installing your scanner or starting a scan from the Mac, then there may be a communication issue between your computer and the scanner. Return back to support options for Epson Perfection Log in Not signed in yet? Don’t show me this message again. Some known issues are detailed below.

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If the Epson scanner is not detected in the System Profilertest the scanner on a different computer Mac or Windows where possible. Register The fields marked with nac asterisk are required fields. If a red, amber or flashing indicator light are displayed then attend to these first.

In addition, the reliable computer connection found on this flatbed scanner makes it easy for you to save the digitized records of your perfectin with little effort. Double-click My Computer, then double. This means the item has been inspected, cleaned, and repaired to full working order and is in excellent condition. For a guide, see the following article: We also recommend following this article if you have experienced problems in successfully installing your scanner on your Macintosh computer.


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How do I download the Epson Perfection 16… – Apple Community

Most current products require a minimum of Any detected FireWire devices, including scanner, will be listed in the information window on the right under FireWire Bus. I was scanning images within minutes of downloading the drivers. At the Software Installation screen, click Install. Devices and Volumes tab Accessing System Profiler in This item may or may not be in original packaging. If you have an All-In-One with an integrated wired Ethernet or wireless interface and are using it over a network, see the following article for advice:.

Make use of the minimum space necessary to complete your scanning task with the help of the functional form factor included with this Epson flatbed scanner. Show More Show Less. If it isn’t, see the following article and return to this article if you experience any problems scanning: Make sure that you follow all the steps in the above article after you have installed the scanner driver.

Accessing System Profiler in For more information and for registration, please click here. See details for full description. Find a repair centre close. You can unsubscribe at any time with a click on the link provided in every Epson newsletter. If you would like to register as oz Epson partner, please click here.



If the Epson scanner does not appear: As the System Profiler does not update itself quickly, if you reconnect the data cable you should allow it a few minutes to update. If the scan ;erfection with an error message, please follow any advice or search the Epson Knowledge Base for a solution.

Anything longer than this can reduce reliability. Click on Devices and Volumes tab.

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Mac OS X Lion onwards. Also See for Perfection Product information – 7 pages Product support bulletin – 40 pages Product support bulletin – 24 pages.